D&M Fencing Privacy Policy

Effective Date: June 24, 2025

D&M Fencing (“we,” “our,” or “us”), the area’s premier fencing contractor, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit dm-fencing.com, use our services, or interact with our communication platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, mailing address

    • Payment details

    • Project information, property details, and service preferences

    • Communication records (calls, texts, form submissions, emails)

    • Appointment scheduling information

  • Non-Personal Information:

    • IP address, browser type, website usage data

    • Data collected via cookies and similar tracking technologies

  • Third-Party Data:

    • Information from marketing partners or social media platforms

2. How We Use Your Information

We use your information to:

  • Provide fencing services, process payments, and send invoices

  • Contact you regarding estimates, consultations, project updates, or service confirmations

  • Schedule and confirm appointments

  • Communicate via email, phone, or SMS text messages

  • Improve our website, services, and customer support

  • Send personalized content, promotional offers, or requests for feedback and online reviews

  • Analyze website usage with AI for site improvements

  • Power chatbots for customer support

  • Comply with legal and regulatory obligations

3. SMS Messaging & Consent (A2P 10DLC Compliance)

By providing your phone number through our website, forms, chatbot, or calendar booking tool, you consent to receive SMS (text) messages from D&M Fencing. These messages may include:

  • Appointment reminders and confirmations

  • Project updates and service-related communications

  • Follow-ups and requests for feedback or online reviews

Message Frequency: Frequency varies based on service status and your engagement.
Charges: Standard message and data rates may apply from your carrier.
Consent Not Required for Purchase: Consent to receive SMS messages is not required to make a purchase or schedule services.
Opt-Out: Reply “STOP” to any SMS message to opt out, or text “HELP” for assistance. You may also contact us at matt@dm-fencing.com.

4. Cookies and Tracking

We use cookies and similar tracking tools to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Personalize content and offers
    You can manage cookie preferences or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted service providers, such as payment processors, appointment scheduling platforms, SMS messaging services, CRM, or analytics providers, to support our operations

  • Legal authorities, when required by law or to protect our rights

  • Business partners in the event of a merger, acquisition, or business transfer

All third-party providers are contractually obligated to protect your information.

6. Data Security

We implement reasonable administrative and technical measures to safeguard your information. However, no data transmission or storage method is guaranteed to be 100% secure.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications or SMS messages

  • Withdraw consent for communications at any time

To exercise these rights, contact us at matt@dm-fencing.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect or store data from children under this age.

10. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on www.dm-fencing.com, and we encourage you to review this page regularly.

11. Questions, Complaints, and Contact

For questions, complaints, or to exercise your rights, please contact us at:

D&M Fencing
Attn: Owner
matt@dm-fencing.com
510 N St Marys Rd, Spencerville, OH 45887